Herbie and the Bandit Productions is committed to providing quality products and service to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. We collect your Personal Information for the primary purpose of providing our services and products to you, and making available other items and services to you (our customers) and prospective customers.
You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your consent or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
Additionally, we may also collect any other information you provide while interacting with us. This Personal Information is obtained in many ways including correspondence, by telephone, by email, via our website www.thebottomdrawerbook.com.au, from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.
When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
When you are required to pay for products from this site and choose to pay by credit card, your credit card details are not stored by this website and cannot be accessed by anyone associated with Herbie and the Bandit Productions.
Disclosure of Personal Information
Your Personal Information may be disclosed to a third party when it is required for the delivery of our services.
We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Herbie and the bandit Productions, its customers or third parties.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
As well as endeavouring to take all reasonable steps to keep secure any information which we hold about you, we aim to keep this information accurate and up to date. If at any time you discover that information held about you is incorrect, you may contact us to have the information corrected.
In addition, our contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, some of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. In order to protect your Personal Information, we may require identification from you before releasing the requested information.